Safety First

Safety & boundaries

Trana is designed to support your emotional wellbeing safely and responsibly.

Trana's operational scope

An early-intervention emotional companion designed for acute, every-day stress moments.

A suite of evidence-informed somatic tools (breathing, 5-4-3-2-1) designed to regulate the nervous system.

A strictly structured NLP logic layer optimized for empathetic, constraint-driven conversation.

A secure environment equipped with persistent telemetry to instantly detect high-risk ideation.

An intentionally limited companion that defers complex cognitive issues to licensed human professionals.

What Trana is not

Not a replacement for therapy, counseling, or psychiatric care

Not a crisis intervention service or emergency helpline

Not a diagnostic tool — we do not assess or diagnose conditions

Not a substitute for prescribed medication or clinical treatment

Not suitable for people in active crisis without professional support

Zero-friction crisis escalation

Trana's AI layer is strictly sandboxed. If natural language detection signals urgent distress, self-harm, or clinical psychiatric emergencies, Trana immediately transitions into a hard-coded crisis routing state.

  • Hard-coded detection of >100 distinct harm-ideation conversational triggers
  • Instant modal suspension of AI-chat logic, replacing the interface with localized emergency contacts
  • Frictionless one-tap routing to local Emergency/911 and specific Mental Health crisis networks (Like 988)
  • Clinical baseline safety-planning modules allowing pre-computation of support networks
Access the Trana Crisis Index

Enterprise-grade data protection

Your trauma is not a product. Trana explicitly does not sell, broker, or trade emotional telemetry or conversation data to data-brokers or third-party marketers.

No cross-contamination AI training. All conversational telemetry processed by our core LLMs operates under strict Business Associate Agreement (BAA) equivalent constraints. Your data is isolated and destroyed post-inference—never used to train base foundation models.

Absolute Portability. All sensitive session history, journals, and logs can be unilaterally deleted from our physical servers or exported with a single click entirely native to our dashboard.

Inspect our Legal Privacy Policy

Age requirement

Trana is designed for users aged 18 and older. We do not knowingly collect data from minors. If you are under 18, please speak with a trusted adult or contact a youth helpline.

Clinical advisory

Trana's tools are informed by CBT, ACT, and polyvagal theory. Our safety protocols are developed with input from mental health professionals.

We are seeking clinical advisory board members. If you are a licensed professional, get in touch.