For app support, privacy requests, accessibility feedback, or careful product enquiries, choose the route that fits. Keep urgent safety needs out of email and use local emergency or crisis support instead.
Contact routes
Trana keeps contact options practical and limited, so people know what each route is for before they write.
Questions about your account, App Store subscription, a bug, or something that feels unclear in the app.
Email supportUse in-app settings first for export and account deletion. For privacy rights or data questions, email support.
Email privacy requestFor thoughtful partnerships, press, or product conversations. Please include who you are and what you are exploring.
Email TranaFor App Store purchases, Apple shows pricing, renewal, cancellation, and refund controls in your Apple account. Trana support can help with app questions, but Apple manages the purchase sheet and subscription settings.
Include the email address used for your Trana account and the request you want help with. Do not include passwords, payment details, or unnecessary sensitive information.
Start gently
Designed for iPhone. Intended for adults 18+. Free to download with optional in-app purchases.
